What You Should Know Before Calling Any Home Service Professional
Based on homeowner comments, here are the 5 most frustrating things about home services that drive homeowners crazy... and how True Tech solves them.
- Answering Machines, Voice Mail & "To Serve You Better" Menu Options Contrary to what you're led to believe, answering machines and voice mail are not for your convenience. What's convenient about leaving a message, then waiting for a call back? At True Tech, your call is answered by a real, live knowledgeable service professional.
No "Real" Appointments. Most companies say something like, "I'll be there in the morning... sometime between 8 and 12." Then they don't call you when their plans change and they can't come. It's a total waste of your time. But not when you call True Tech. We give you a 2 hour window reserved just for you.
Don't Have the Parts. You may have noticed technicians normally don't stock their trucks. That's why they end up making 2 or 3 trips to get everything need to fix your problem. True Tech's trucks are stocked with over 3,500 parts, plus state-of-the-art equipment. Our goal is to solve your problem on the first trip.
- Invoice Shock. That's what you experience when you're charged for "time & materials"... and the technician gets paid more the longer he takes. True Tech's invoices are shock-proof. That's because we show you exactly what you'll pay before the project begins.
Guarantee? What Guarantee? Ask other service companies about their guarantee and you'll get a blank stare. With True Tech, your satisfaction is 100% guaranteed. If you're unhappy for any reason, we'll redo it. Free. Why? We want you to be so satisfied you'll tell your friends about True Tech.
Don't Be Blue, Call TRUE!